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  1. What are cookies? 

A cookie is a small piece of data that websites collect from visits and that can identify a web-enabled user device such as a computer, laptop, mobile, smartphone or tablet. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org

 

  1. What cookies do we use and why?  

Necessary: 

These are essential to enable you to move around the website and use its features. 

Cookie Name

Purpose

Expiry

SSESS[0-9a-f]{32}

Session Cookie

23 days

Preferences/Functional: 

These allow the website to remember choices you make (such as your username). The information these cookies collect is anonymised (i.e. it does not contain your name, address etc.) and they do not track your browsing activity across other websites. 

Cookie Name

Purpose

Expiry

cookie-agreed

EU cookie compliance Drupal module

100 days

cookie-agreed-version

EU cookie compliance Drupal module

100 days

cookie-agreed-categories

EU cookie compliance Drupal module

100 days 

MUID

Microsoft clarity

1 year

CLID

Microsoft clarity

1 year

_clck 

Microsoft clarity

1 year

_clsk 

Microsoft clarity

1 year

Performance: 

Cookie Name

Purpose

Expiry

_ga  

Google Analytics

1 year 

_gid 

Google Analytics

1 day 

_ga_9K7SNWED3J  

Google Analytics

1 week

1P_JAR 

Browsealoud

30 days

AEC 

Browsealoud

2.5 months

ANID 

Browsealoud

2 years 

APISID 

Browsealoud

2 years 

CONSENT

Browsealoud

16 years

HSID

Browsealoud

2 years 

NID

Browsealoud

6 months 

OTZ

Browsealoud

2 weeks

OGPC 

Browsealoud

1 month

SAPISID 

Browsealoud

2 years

SEARCH_SAMESITE

Browsealoud 

6 months

SID 

Browsealoud

6 months

SIDCC 

Browsealoud

3 months

SSID 

Browsealoud

6 months

__Secure-3PAPISID 

Browsealoud

2 years

__Secure-3PSID 

Browsealoud

2 years

__Secure-3PSIDCC

Browsealoud

1 year

_ga

Browsealoud 

2 years

_gid 

Browsealoud

1 day

_gat_UA-4669579-11 

Browsealoud

3 days

_wc_cust_guid_ 

Browsealoud 

4 days

  1. How to change cookie settings? 

Each time you start a new portal session you will be prompted to review cookie preferences. You can control, accept and decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of our site. If you choose to delete cookies, any preferences you have changed will be lost. You can change your cookie preferences at any time by clicking on the privacy settings ‘sticky tab’ at the bottom of the screen.   

Alternatively, most web browsers allow some control of most cookies through the browser settings. 

To find information relating to other browsers, visit the browser developer's website. 

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

  1. Cookies and Data Protection 

If you would like to know how we collect and process your personal information, please click here to see our Privacy Policy. 

    5. Complaints

If you would like to raise a complaint in relation to this policy, you can do this by calling us on 03000 120 120 or emailing us at act@alliancehomes.org.uk.

All complaints will be handled in line with the latest Alliance Homes Complaint Handling Policy.

   6. Policy Revision

SLT review / approval  

11/04/2024

Minor amend made to insert standard complaints section and format for external publication

June 2025

Next review date

April 2026